OUR REFUND/EXCHANGE POLICY FOR CREDIT CARD PAYMENTS

All online purchases are entitled to an exchange or refund in accordance with Spendless Shoes’ returns and exchange policy either in store or by mail. If you cannot visit a Spendless Shoes retail outlet, exchanges and refunds by mail must be returned at the customers’ cost via registered post.

Customers may exchange or refund shoes in store, provided there is a receipt for proof of purchase and the shoes have not been worn.

For all mailed exchanges and refunds, an exchange and refund form is available upon request via our contact form. 

The parcel can be sent to: PO Box 554, Port Adelaide SA 5015.