Support Team
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Recent activity by Support Team-
DO I HAVE TO BECOME A MEMBER TO PLACE AN ORDER?
As much as we’d love to have you register with us online, you can place an order as a guest shopper. But keep in mind that shopping as a guest means we won’t remember you as a member, and you could...
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MY COUPON CODE WON'T WORK ONLINE! WHAT DO I DO?
If you are having problems entering the coupon code at checkout, try copying and pasting the code as it appears in your browser rather than retyping. Failing that, you can give us a call on (08) 84...
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CHANGE OF MIND PURCHASES
Spendless Shoes is happy to provide a full refund, exchange or gift card for change of mind purchases. We do not place time frame limitations on returns where a receipt is provided and the garment ...
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DO YOU SHIP TO NEW ZEALAND?
Spendless Shoes currently offers shipping to customers located in New Zealand. Shipping is FREE for orders over $50 or a flat express shipping rate of NZD $10 is charged for orders under $50 as of ...
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CAN I USE A GIFT CARD TO BUY SHOES ONLINE?
Unfortunately, not at this stage. Gift cards for Spendless Shoes can only be used (and bought) in our stores.
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CAN I USE AMERICAN EXPRESS OR PAYPAL?
Sorry, we do not offer American Express as a payment option, but we do accept Visa, Mastercard, PayPal, AfterPay and ZIP PAY on our Australian website. Yes, you can purchase items from Spendless Sh...
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IS YOUR WEBSITE SECURE?
Spendless Shoes respects the privacy of all its customers. We don't store credit card details on any of our local servers, and any information you input at the checkout is securely encrypted throug...
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OUR REFUND/EXCHANGE POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Spendless Shoes’ returns and exchange policy either in store or by mail. If you cannot visit a Spendless Shoes retail o...
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DO YOU SHIP INTERNATIONALLY?
Spendless Shoes currently offers international shipping online. Making an international order online is easy. However, if you require any assistance with an international order, please email us at ...
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DO YOU TAKE BULK ORDERS?
Absolutely! If you have an item/s you wish to buy in bulk (10 or more pairs), please email us at online.sales@spendless.com.au or call our online team on (08) 8440 4000 and they will be able to ass...