Support Team

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  • SAFETY INFORMATION

    At Spendless Shoes, your safety is our number one priority. Material Safety Data Sheets (MSDS) for all relevant products sold both online and in our stores can be found below. If you have an...

  • I THINK MY SHOES HAVE A FAULT. DO THEY COME WITH A GUARANTEE?

    Our number one priority is keeping our customers happy! That is why we do not place a timeframe on your shoes, we leave that up to you. If you believe your shoes haven’t stood the test of time in Y...

  • AFTERPAY

    WHAT IS AFTERPAY?Afterpay is a revolutionary way to place an online order without needing to pay the whole amount upfront! We ship your order out as normal, and you pay it back in four equal insta...

  • CLICK & COLLECT QUESTIONS

    WHAT IS 'CLICK & COLLECT'?Click & Collect allows you to purchase goods through the Spendless Shoes website and pick them up from a store at a time that works for you. Since your items are reserved ...

  • DO YOU OFFER CLICK & COLLECT?

    Yes, we do! Our Click & Collect service is open to orders over $30. Simply select your favourite product and follow the Click & Collect prompts. For more information, visit our Click & Collect FAQ ...

  • I FORGOT MY PASSWORD!

    Don’t worry there’s no need to panic. If you’ve forgotten your password, head to the ACCOUNT link at the top of the page and click on the ‘Forgot Password?’ link. After that, just enter the email y...

  • HOW DO I PLACE AN ORDER ONLINE?

    It’s never been easier! Simply follow these steps: Browse through our product pages using the top menu or search field Click on the styles you want and select the size and quantity from the lists ...

  • WHAT COUNTS AS A FAULT?

    A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as faulty.

  • DO YOU SHIP TO PO BOXES?

    Yes, we do ship to PO Box addresses. Just remember, we want you to get your shoes as promptly and painlessly as possible; it is important that you fill in your address completely and accurately so ...

  • ZIP PAY

    WHO CAN APPLY FOR ZIP PAY?To create an account and pay with ZIP PAY, you need: To be 18 years of age or older  A Facebook, PayPal, LinkedIn, or email account A bank account or credit card WHAT’S ...